![Bought some Timberland boots for my dad's birthday, needed to return them because they were too big. Wanted to know about the refund process and the live chat agents straight up lied Bought some Timberland boots for my dad's birthday, needed to return them because they were too big. Wanted to know about the refund process and the live chat agents straight up lied](https://preview.redd.it/793uijty28k71.png?width=640&crop=smart&auto=webp&s=1b2df57dd96f1546430d799ff15b0e4b29f3e473)
Bought some Timberland boots for my dad's birthday, needed to return them because they were too big. Wanted to know about the refund process and the live chat agents straight up lied
![Amazon.com | Timberland PRO 6IN Direct Attach, Men's, Cinnamon, Soft Toe, EH, WP/Insulated, MaxTrax Slip-Resistant Work Boot (7.0 M) | Industrial & Construction Boots Amazon.com | Timberland PRO 6IN Direct Attach, Men's, Cinnamon, Soft Toe, EH, WP/Insulated, MaxTrax Slip-Resistant Work Boot (7.0 M) | Industrial & Construction Boots](https://m.media-amazon.com/images/I/71xf6MgNrJL._AC_UY1000_.jpg)
Amazon.com | Timberland PRO 6IN Direct Attach, Men's, Cinnamon, Soft Toe, EH, WP/Insulated, MaxTrax Slip-Resistant Work Boot (7.0 M) | Industrial & Construction Boots
![Timberland Europe on Twitter: "@sTeamTraen Hi Nick, do you have an order number or a case number so I can have a look into this? Please DM us with your order number Timberland Europe on Twitter: "@sTeamTraen Hi Nick, do you have an order number or a case number so I can have a look into this? Please DM us with your order number](https://pbs.twimg.com/media/Fjdqj9iWAAACKpU.png)